Terms & Conditions

TERMS AND CONDITIONS

Custom enlargements & prints:

  • Printed colors may differ to what is seen on the device you are using for online viewing.
  • All prints are checked for quality and clarity prior to release.
  • All available photos are shown (unless clearly stated otherwise).

RACE DAY & RACE WINNING PHOTOS

  • Only recent race meetings are posted on the website – for older meetings please email monicatoretto@gmail.com with your horse’s name.
  • Thoroughbred and Harness meetings in Southland, Central & Otago starting in late 2019 onwards are available.
  • Race day scenes; stabling area, prelims and others, may also be available, please email with your horse’s name for a search in our records. Some can also be found in albums on Facebook.

ORDERS – RACE CUSTOM ENLARGEMENTS & PRINTS PROOFS

  • Custom enlargement orders need to be approved by you prior to printing.
  • No order will be sent to print without being approved by you.
  • You will receive an email containing a proof of your print.
  • Any changes can be easily made at this stage.
  • You will be asked to check all details; including spelling, dates, names, times, background color, photos & your order details.
  • If changes need to be made you will receive an updated proof to go through the same process.
  • Only once approved & payment is received will your order go to print (see below).
  • If any changes need to be made after it has been approved by you and printed, the corrected reprint will incur a reprint fee so we urge you to check all details thoroughly.

Payment:

  • Payment details and invoice amount will be emailed to you along with your proof.
  • The email you receive is your invoice, a separate invoice is available by request.
  • Only once payment is received will your custom enlargement be sent to print and to framing if required – unless other prior arrangements have been made.
  • Bank transfers/internet banking or cash only.

Estimated completion time:

  • Custom enlargements & framed orders: up-to 15 working/non racing days (*)
  • Design, book & coasters orders: up-to 21 working/non racing days (*)
  • Your custom enlargements and prints can be collected at any race-meeting in Southland and Otago.

Shipping/postage – New Zealand:

Shipping is OPTIONAL and therefore not included in any of our prices listed.

The additional charges will apply for shipping requests:

Loose prints/unframed enlargements & coasters:

  • Residential deliveries $10.00
  • Rural Deliveries $15.00

Framed enlargements (up to 16×16″):

  • NZ wide courier $27.00

All other orders will be on a order by order basis, a quote can be provided at the time of ordering. This includes extra large framed orders, mugs and books.

(*) Shipping/postal delays are possible that are out of our control.

Shipping/postage – International

  • Available for prints only & calculated per order depending on destination.

DIGITAL FILES POLICY:

Digital files are subject to a licensing fee as stated and outlined below:
Original unprocessed unedited RAW files are NOT available.

Racing digital files personal use only release:

  • Low resolution digital copies of race day photos may be available for social media content & personal use only.
  • $25.00 per digital photo file (may be discounted for multiple files per single order).
  • Please note these are fully edited resized low resolution digital files suitable and released for personal use as social media content only. **

Racing digital files commercial release:

Including but not limited to: publications, news websites, personal websites, other media, television, printed media, printed billboards, advertising and marketing materials – please email monicatoretto@gmail.com to discuss rates and your requirements.

Digital files – other **

  • (1) Digital files are included in certain instances (see Rates & Booking) and will be sent to you via Dropbox. Dropbox can be downloaded and used for free, a link to which will be emailed to you.
  • (2) Digital files from sporting events may be released to participants for social media use and/or wider use by the event organizer via Dropbox, please check with your event organizer or email monicatoretto@gmail.com
  • (4) Digital files may be available to purchase for personal use from selected events, please check with your event organizer or email monicatoretto@gmail.com
  • (3) Digital files may be available for personal use from selected events, please email monicatoretto@gmail.com to enquire.

Digital files – commercial release:

  • Including but not limited to: publications, news websites, personal websites, other media, television, printed media, printed billboards, advertising and marketing materials – please email monicatoretto@gmail.com to discuss rates and your requirements.

** By purchasing digital files you agree to use them for personal online use only, no commercial agreement can be entered into with a third party without the written consent and approval from the photographer (Monica Toretto Photography).